Shipping Policy
Delivery: The delivery time of your order is 5 to 7 business days. You can easily track the progress on our website with Track&Trace.
Shipping costs and delivery times: For products in stock, the total delivery time is 6 to 10 working days. Below are delivery times and shipping costs per country:
|
Country
|
Driver for package delivery
|
Shipping costs
|
|---|---|---|
|
United States
|
UPS
|
Free
|
Delivery times by status and the current status of the product are displayed on each product page:
|
Status
|
Meaning
|
Delivery time
|
|
In stock
|
The item is readily available in our main depot and can be shipped immediately.
|
6-10 working days
|
|
Limited stock
|
Delivery has been delayed, possibly due to higher demand.
|
10-20 working days
|
|
Not available
|
The item is out of stock, no delivery time information available.
|
Not available
|
Order confirmation and tracking: After shipment, you will receive a confirmation email with the tracking number of your package. Within 24 hours, the Track & Trace system will be activated, allowing you to track the shipment via the "Track your order" page.
Return and refund policy: Please see our return and refund policy for more information on return options and steps.
Damaged or defective product: If the product is damaged in transit, we offer a free replacement or refund. Please contact us at info@fashion-outlets.com.
My package is lost, now what? If your package is lost in transit, you can choose between free replacement or refund. Please contact us at info@fashion-outlets.com.
Payment for your order: Payment in our online store can be made by Mastercard, Maestro, American Express, Visa and Paypal. All payment methods on fashion-outlets.com are SSL-encrypted for a secure payment environment.
Do you need more information about our services? Do not hesitate to contact us at the e-mail address info@fashion-outlets.com. You can also visit our website at fashion-outlets.com